Shipping Policy
AYCANE AG - Shipping Policy (Effective date: November 2022)
1. Fees and Timing
We will need a little time to process your order and prepare it for shipment, you will receive a confirmation notice together with a tracking number once your order has been shipped. For most destination countries you can choose between standard shipping (approximately 3-6 business days) and priority shipping (approximately 1-3 business days).
| Standard Shipping | Priority Shipping |
| 3 - 6 days | 1 - 3 days |
Shipping fees by country
| Country | Free shipping above | Standard | Priority |
| Canada | CAD$ 100.-- | CAD$ 15.-- | CAD$ 45.-- |
| USA | US$ 75.-- | US$ 9.-- | US$ 35.-- |
| Switzerland / Liechtenstein | CHF 75.-- | CHF 9.-- | CHF 25.-- |
| United Kingdom | GB£ 75.-- | GB£ 9.-- | GB£ 25.-- |
| Sweden | kr 750.-- | kr 99.-- | kr 300.-- |
| Norway | € 75.-- | € 9.-- | € 25 .-- |
| Finland | € 75.-- | € 9.-- | € 25 .-- |
| Denmark | € 75.-- | € 9.-- | € 25 .-- |
| Germany | € 75.-- | € 5 .-- | € 25 .-- |
| Slovakia | € 75.-- | € 5 .-- | € 25 .-- |
| Poland | € 75.-- | € 5 .-- | € 25 .-- |
| Czech Republic | € 75.-- | € 3 .-- | N/A |
| Rest of the EU | € 75.-- | € 9.-- | € 25 .-- |
2. Our shipping methods
In general we ship with our courier partner FedEx to most destinations. For regional shipment within the Czech Republic, Germany, Slovakia and Poland we use the services of PPL (Member of the DHL Group). In any case the carrier will be clearly visible when we send you the tracking number.
3. From where we ship
All orders worldwide are being dispatched from our distribution centre in the Czech Republic.
4. Where do we ship to
All European Union member states, Canada, Liechtenstein, Norway, Switzerland, United Kingdom and United States of America. If you live outside the listed countries, please contact our customer service at support@aycane.com.
